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Hi,
When creating a new community conversation, please, invest the time to made it complete and detailed to let us better and fast understand your issue. For example, you miss the label with the version of Qlik NPrinting you are using. Posting screenshots of your template also helps.
Instead of creating the level by adding the field, add a straight table with only the rows that have data. Adding a field in Levels will result in a new band for each distinct value in the source field also if you have not sales for that values. If you create a straight table with only the rows that have sales, refresh the connection cache, close and reopen the Designer and use that straight table to create the level. You will have a band for each row in the straight table, so only the rows that have data.
I suggest you also to do a search in the community because many common questions, like this, are already answered.
Best Regards,
Ruggero