Skip to main content
Announcements
Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
cancel
Showing results for 
Search instead for 
Did you mean: 
KHSDM
Creator III
Creator III

Excel Print Area Error

Hi,

Recently I upgraded my Nprinting to June 2020 SR1 (from Nov 2019). But I'm having error when generating Excel report with print area. Previously before the upgrade, I don't have such problem. The reason for using the print area is because we want to exclude certain column in the PDF generated. Anyone else facing the same issue?

Byrpeeveyb.png

Labels (2)
13 Replies
Ruggero_Piccoli
Support
Support

Hi,

Please post the Scheduler and the Engine logs. Thanks.

If you cannot post them here, please open a support ticket.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
KHSDM
Creator III
Creator III
Author

hi,

Ok, will contact the support.

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi @Ruggero_Piccoli  &  @KHSDM 

One of my clients experienced the same. Resetting Print area by editing report, removing and setting up print area from scratch solved the problem. I have experienced this on upgrade from Feb 2020 to June 2020 Patch 1

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Dataman
Contributor
Contributor

Hi @Lech_Miszkiewicz 

I had the same issue but only removing the print area permanently solves the problem. Could you describe the steps how to set up a new print area without getting the error message?

Thanks.

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi @Dataman 

it was quite straight forward process. I had to go through every sheet (note that you may also have hidden sheets) and do following:

  • click on Page Layout
  • click Print Area - > Clear Print Area
  • select cells/columns  for Print Area
  • click Set Print Area
  • use Width:, Height: Scale options as per your needs - in my case it is usually 1 page width and height automatic, 100% scale

 

that was it. 

regards L.

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Ruggero_Piccoli
Support
Support

Hi,

I'm investigating here.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Ruggero_Piccoli
Support
Support

Hi,

We need to check the templates. We suggest you to open a support ticket with everything is necessary to reproduce the issue. So templates, data, steps, etc.

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Arthur_Marseuti
Partner - Contributor II
Partner - Contributor II

Any news on this bug? In the February 2020 version this worked fine. Updated today to September 2020 and got this nice bug.

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

I had the same issue here when migrating from April to September 2020 and had to re-do one report which had print area set

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.