N Printing June 2019 is not getting installed

[rohitk1609]

Dear Techies,

N Printing June 2019 is not getting installed in my machine. Please help me to know what is misconfigured in my machine ? I am adding error logs below:

Setting numeric variable 'CPP2013RedistWow64Pgsql' to value 1
[2D20:9330][2019-08-13T13:42:59]i000: Registry key not found. Key = 'SOFTWARE\Classes\Installer\Dependencies\{f65db027-aff3-4070-886a-0d87064aabb1}'
[2D20:9330][2019-08-13T13:42:59]i000: Setting numeric variable 'CPP2013Redist' to value 0
[2D20:9330][2019-08-13T13:42:59]i000: Setting numeric variable 'ErlangInstalled' to value 1
[2D20:9330][2019-08-13T13:42:59]i000: Setting numeric variable 'CPP2013RedistWow64' to value 1
[2D20:9330][2019-08-13T13:42:59]i000: Setting numeric variable 'CPP2013RedistPgsql' to value 1
[2D20:9330][2019-08-13T13:42:59]e000: Error 0x80070003: Failed to get size of pseudo bundle: C:\ProgramData\Package Cache\{20b7c1ff-4f7d-4bde-bdb6-273dbb5b7037}\QlikNPrintingServer_x64.exe
[2D20:9330][2019-08-13T13:42:59]e000: Error 0x80070003: Failed to initialize package from related bundle id: {20b7c1ff-4f7d-4bde-bdb6-273dbb5b7037}

[2D20:9330][2019-08-13T13:45:11]i299: Plan complete, result: 0x0
[2D20:9330][2019-08-13T13:45:11]i300: Apply begin
[2D20:9330][2019-08-13T13:45:20]i010: Launching elevated engine process.
[2D20:9330][2019-08-13T13:45:37]i011: Launched elevated engine process.
[2D20:9330][2019-08-13T13:45:37]i012: Connected to elevated engine.
[8044:832C][2019-08-13T13:45:38]e000: Error 0x80070003: Failed to get size of pseudo bundle: C:\ProgramData\Package Cache\{20b7c1ff-4f7d-4bde-bdb6-273dbb5b7037}\QlikNPrintingServer_x64.exe
[8044:832C][2019-08-13T13:45:38]e000: Error 0x80070003: Failed to initialize package from related bundle id: {20b7c1ff-4f7d-4bde-bdb6-273dbb5b7037}
[8044:832C][2019-08-13T13:45:38]i358: Pausing automatic updates.
[8044:832C][2019-08-13T13:45:38]i359: Paused automatic updates.
[8044:832C][2019-08-13T13:45:38]i360: Creating a system restore point.
[8044:832C][2019-08-13T13:46:43]i361: Created a system restore point.
[8044:832C][2019-08-13T13:46:43]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8594faf1-74ad-4154-9124-4508879d2f39}, options: 0x7, disable resume: No

[8044:832C][2019-08-13T13:47:54]e000: Error 0x80070643: Failed to install MSI package.
[8044:832C][2019-08-13T13:47:54]e000: Error 0x80070643: Failed to execute MSI package.
[2D20:9330][2019-08-13T13:47:54]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2D20:9330][2019-08-13T13:47:54]i319: Applied execute package: QlikNPrintingRepoService, result: 0x80070643, restart: None
[2D20:9330][2019-08-13T13:47:54]e000: Error 0x80070643: Failed to execute MSI package.
[8044:832C][2019-08-13T13:47:54]i318: Skipped rollback of package: QlikNPrintingRepoService, action: Uninstall, already: Absent
[2D20:9330][2019-08-13T13:47:54]i319: Applied rollback package: QlikNPrintingRepoService, result: 0x0, restart: None
[8044:832C][2019-08-13T13:47:54]i329: Removed package dependency provider: {62855A3E-1312-4DBF-B823-CA7AB67C47EF}, package: QlikNPrintingRepoService
[8044:832C][2019-08-13T13:47:54]i351: Removing cached package: QlikNPrintingRepoService, from path: C:\ProgramData\Package Cache\{62855A3E-1312-4DBF-B823-CA7AB67C47EF}v19.19.4.0\

Thanks,

Rohit

[rohitk1609]

Attaching the server installation logs

[Eva_B]

Hello Rohit,

Thank you for your response.

Are you able to open a Support Case for this issue?

The error code in your logs is "0x80070003" I haven't seen this error in any old cases / investigations.

Can you confirm there are no special characters in your Service Account password?

Regards,

Eva

[rohitk1609]

There is no special character in my service user password. Point is it doesn't come to the point where it ask for password. 

I can lock the case if you suggest.

Thanks,

Rohit 

[Eva_B]

Hello Rohit,

Yes it may be best to just log a case so we can dive deeper into the issue.
Especially if we need to get other teams involved.

Regards,

Eva