N-Printing is creating a file per customer but is not filtering the data.

[kris_vliegen]

Hi All,

I'm using N-Printing and N-Printing is creating a jpg per Customer but all the immages are having the same (total) data. How can I filter the data?

Regards,

Kris

[Ruggero_Piccoli]

Hi,

We need some more details to understand the issue. How are you creating one jpg file per customer? Are you using QlikEntities report?

If you are creating a jpg file for each customer using cycles https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/ReportsDevelopment/Cycling-your-repo... the generated images are filtered because cycles are filters. So check that you are cycling by the correct field.

Are you sending images to customers via email? Did you create a user for each customer? If yes, did you create and associated with every customer at least one filter? Because if generated images are not filtered it means that there are no associated filters. 

I suggest you read the getting started tutorial at https://help.qlik.com/en-US/nprinting/May2022/Content/NPrinting/Introduction/Get-started.htm to understand how Qlik NPrinting works. Please, when posting new community questions, add all the details and screenshots that could help readers to well understand your problem from the first message. 

Best Regards,

Ruggero

[kris_vliegen]

Hi,

I'm using a cycle.

And he's creating a file per customer with the customernumber in.

%Klant = Customer (translated in Dutch)

[Ruggero_Piccoli]

Hi,

So each image has data filtered by field %Klant= (for example) 10020. If you open that image and the Qlik Sense app is used as a source filter in the same way you will see the same data in the entities you added in the PixelPerfect template. 

If all images have the same values you have to check the source objects in the Qlik Sense app and be sure that their values change when you select a value in the field %Klant. 

Be also sure that the field used in the cycle configuration comes from the same Qlik NPrinting connection of the objects inserted in the PixelPerfect template.

To be more precise we need to check your Qlik Sense app and the PixelPerfect template. So you can open a support case including them and we can investigate what is going wrong. In any case Qlik NPrinting cycles work as expected with PixelPerfect templates.

Best Regards,

Ruggero 

[vinieme12]

Maybe this could help

https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Filter-Rules-and-Limitations/...

• task -> user -> report -> object" sequence.

Filter intersection example: city=paris (user filter) and city=seatte (task filter)
Result: "Empty Set" Error logging