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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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elmelavi
Contributor III
Contributor III

NP SERVER Error

Hi, our nprinting server event viewer is filled with PostgreSQL  "FATAL: connection to client lost" . has this anything to do with mac number of connection ? and is there anyway to manage or mitigate this error?

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andregas
Partner - Creator II
Partner - Creator II

Hello @elmelavi ,

I suggest you to investigate why that rows are logged.

Could the antivirus kill the connections?
Verify here the NPrinting exclusions: https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Server-Engine-and-Designer-An...

 

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4 Replies
Lucas_Gatling
Support
Support

@elmelavi  Good afteroon. For clarity are you referring to the Windows Event Logs on the Npinting server? Do you see any similar type errors in the actual Nprinting Logs?

https://help.qlik.com/en-US/nprinting/May2023/Content/NPrinting/AdministeringQVNprinting/Logging.htm

If the issue is solved please mark the answer with Accept as Solution.
elmelavi
Contributor III
Contributor III
Author

Hay i talk about the windows event viewer logs 

in the nprinting log i see no errors

andregas
Partner - Creator II
Partner - Creator II

Hello @elmelavi ,

I suggest you to investigate why that rows are logged.

Could the antivirus kill the connections?
Verify here the NPrinting exclusions: https://community.qlik.com/t5/Official-Support-Articles/Qlik-NPrinting-Server-Engine-and-Designer-An...

 

elmelavi
Contributor III
Contributor III
Author

There Was Some Problem In The Antivirus 

It Solve The Problom