NPrinting Excel report - color on imported images changes

[nils_jakob]

Hi

I'm importing a chart from Qlik Sense to an Excel report in NPrinting as an image. It works fine, except that the colors in the image changes from the colors in Qlik Sense. Anyone who knows why the colors changes? And how to solve this?

Best regards

Nils Jakob

[Frank_S]

Hi @nils_jakob 

If the source Sense app has a conditional expression to show certain colors based on certain conditions, then this could explain why you are seeing different color.

The sense app color conditions may be getting triggered by an NPrinting report filter which may be getting applied: A specific object in the NP report template, the NP report, the NP report task or by an NP user filter.

I would start by checking there. By default, specific colors are assigned to the background field for each data dimension or expression. If colors are conditional on selections made (or NPrinting filtering), this could cause the issue.

Hope this helps.

ps: I tested a simple app with pivot table and straight table and it exported as expected. Sense app on top and NP report beneath.

[nils_jakob]

Thanks. I will try this. It's my first report in NPrinting.

[Hatus]

Hi Frank

I hope you could help me. In Sense we have Theme colors for the client color palette. When we export the Chart in NPrinting as image we get the standard Qlik colors instead.

Attached the chart colors in the sense app and in the excel report.

Is it a known issue?

Regards

Hatus

[Ruggero_Piccoli · Accepted solution]

Hi,

Qlik Sense themes are not supported by Qlik NPrinting.

Best Regards,

Ruggero

[Ruggero_Piccoli]

Hi,

Qlik NPrinting June 2020 has Qlik Sense Themes support. From the official RElease Notes:

Qlik Sense themes
Qlik NPrinting supports Qlik Sense custom themes on objects exported as images. Minimum supported Qlik Sense version is February 2019.

Best Regards,

Ruggero