NPrinting- The object has been rundown by the stub manager while there are external clients

[egal]

Hello community,

Does anyone know this NPrinting-Error:

"The object has been rundown by the stub manager while there are external clients "

Since years the job did run successfully and now suddenly it stopped working. Its an Excel-Report.

Thanks!

[Frank_S]

Hi @egal 

I checked our support articles and our defect database for the error you mentioned and could not find any similarly reported issues.

Please provide the following information. It is otherwise difficult to assist you with the limited information provided in your original question. 

• The version of NPrinting that you have installed in this format. QV 12.2 SRx, 18.x.x SRx , NP 16.x.x. NP 19.x.x etc
• Are you upgrading or installing and configuring NPrinting for the first time?
• If QlikView, is the version of QlikView Desktop installed on the NP server/engine the same version as the QV Server? Which QlikView version is in use? What is the Operating System of the QV server? Win2008 R2? 2012 R2? Other?
• Can you describe specific steps to help us reproduce this behavior?
• Send us a video or screen grab that demonstrates the behavior.
• When did you first notice the problem? Has this worked before?
• Has there been a recent change in the environment, performed an Upgrade or Migration on your system
• Troubleshooting steps you may have taken to resolve the issue

Kind regards...

[Daniel_Jenkins]

Hi @egal ,

This has been reported before but in that case it was NPrinting 18.x and not 16.5 as you are using. It may be relevant if you are using Section Access. I did some basic tests but could not reproduce the issue though. If we had the NSQ, QVW (can be scrambled as long as the issue persists) & Template we may be able to investigate further.

HTH - Daniel.