NPrinting doesn't render images

[lanlizgu]

I upgraded Qlik NPrinting September 2019 to February 2020 and now it doesn't show images, getting the following error:

the preview request failed with messaje: object 'xxx' from sense app 'xxx' had problems when rendering. Error cef. rendering exception. error during GRPC request. error: engine.Navigator.QlikSense.sdk.rendering.mashuploadexception: request with id 'xxx' failed with remote error errorloadurltimeoutresult, mashup failure

I have QlikSense  June 2020.

Thank you.

Best regards.,

[Frank_S]

Hello @WMLouis 

Without knowing more information about your specific environment, please check the following article to ensure your environment is fully configured.

NPrinting with Qlik Sense Images not rendering

• https://support.qlik.com/articles/000101370