NPrinting offline engine / QS connection

[qhe]

Hi Guys,

I am having a problem of Engine offline, after added machine name (QVSRV) to the engine address, the engine status remains offline.

besides, I also tried / have below set-up, while not working:

1. Restart Scheduler / engine services.

2. Firewall inbound allow port 4243, outbound allow 4242, 4747, 4343

3. Imported certificate from Qlik sense...

I also attached the engine log file, though there are error messages "QlikView license violation detected", but I want to connect NPrinting with Qlik Sense...

Any idea how to bring the engine online?

thanks in advance.

[Peter_Cammaert]

Does your NPrinting license include an allowance for three engines?

[qhe]

Hi Peter, yes, 3 engines are allowed.

[qhe · Accepted solution]

I re-import the certificates, the engine are online.

the attached installation guide is worth to follow.

[Lech_Miszkiewicz]

is this an answer to your original post? You have solved it by re-improting certificates?

cheers

Lech

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[qhe]

Hi Lech, I worked on another VM, it works fine with import certificates once.  but i think if you have check all other set-up (adding trusted site/ open ports in firewalls / re-start engine services) and nothing wrong with these, it's worthwhile trying to re-import the certificates.

Personally, i recommend to follow the previous attached installation guide.

Did you had similar problem?

[Lech_Miszkiewicz]

I have never had issues with setting it up. I had only issues on old versions, but that was a different cause i guess.

Good to know that certificates may need to be installed last.

cheers

Lech