NPrinting on-demand for Qlik Sense Empty Apps

[Jeffrey_Li]

Hi, All,

We created app, connection, report on NPrinting against Qlik Sense and have verified them. We also confirmed that 'Enable on-demand' checkbox was checked, and window service account is RootAdmin etc. On Qlik Sense Hub, I added 'on-demand reporting' (from Qlik dashboard bundle) and enterred Qlik Sense server address into Server Connection textbox.  But the 'Choose App' dropdown is always empty. Please see attached screen shot. What else should we check?

Thanks

Bo

[Frank_S]

Yes...also mentioned in the following article provided earlier.

https://support.qlik.com/articles/000060552

• "NPrinting user account used as the NPrinting connection identity and other NP users must be mapped to their respective Active Directory user accounts within the NPrinting Web Console"

Hope this helps.

[Jeffrey_Li · Accepted solution]

We found the Qlik sense certificate on NPrinting server is the cause. The issue was solved after we removed/re-installed certificates.

Thanks

Bo