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I'm currently transitioning some of our reports from NP16 to NP19. I recreated an excel report and just imported the template in NP19. When I preview the report using the report template, everything looks perfect, but when I publish the report, the last 2 pages are missing data. I checked the table mapping and filters and everything is correct. Even in the preview, its perfect and the data is accurate so I know its not an issue with the report itself.
Does anyone know how to resolve this?
Thank you!
Hi @Labiqa ,
there may be hundreds various problems.
What you have described means that you have done something wrong - and that's it. It does not tell us things like:
Your problem is not common. It means there is something wrong with the way you migrated your report. Btw - did you use migration tool or did you only import report template?
Using Migration tool could possibly highlight any unsupported objects or solutions you had in NP16
Thank you!
Please see below for all answers to your questions:
I did not use the migration tool but just imported the report template.
If there was something wrong with the report itself, wouldn't the data be missing in the preview as well? I'm still very new to NP19 so I'm not sure if my understanding is correct on that.
Thank you!
Hi,
thanks for your answers.
My usual approach would be to output report to folder - just to see how big files are, if they are produced properly for all users etc.
If there was something wrong with the report itself, wouldn't the data be missing in the preview as well? I'm still very new to NP19 so I'm not sure if my understanding is correct on that.
as per above: It can depend on few factors. Preview takes into account Report and User filters (not Task filters). User used to execute Preview could be different than one used in task, hence can have different recipient filters resulting in lack of the report.
I am sure there are some differences in your settings which make those 2 pages missing. It is hard to say what is it as we dont see your template...
Thank you!
We were able to resolve this issue. It had to do with one of the filters that wasn't working properly but was updated. Once the filter was updated, the data was populated in the report.
Thank you for all of your help 🙂
...so it actually was a filter. regarding filters you may want to read little bit more on https://nprintingadventures.com/. There are 4 posts on various filter types.
I am glad you got it working
cheers