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hi,
I have a problem when generating a backup of Nprinting.
Before I could generate the backup without problem.
Now it tells me that I have access denied.
Qlik NPrinting February 2019 SR1 Version: 19.0.4.0
Can somebody help me
Thanks
Check these two points:
Hi,
Be sure to open the command prompt as an administrator (refer to https://help.qlik.com/en-US/nprinting/November2019/Content/NPrinting/DeployingQVNprinting/Backing-up...). Maybe you opened it as a user without rights to write files in the destination folder.
Best Regards,
Ruggero
hi,
Thanks,
I already verified the points that you commented to me but it is not yet solved.
Is there anything else I can do?
Hi,
You might want to remove that png since you have your pg password in clear text in the toolbar of the cmd.
Also, make sure you're logged in as the service account user and open cmd as admin.
/R
Hi,
It is better to change the password at this point.
If you recently upgraded your Qlik NPrinting installation, check the folder %ProgramData%\NPrinting. There should be a backup before and after each upgrade. If they exists it means that the backup procedure works.
Best Regards,
Ruggero