Nprinting Designer giving HTTP call error sending request in Sep 2019 release

[PoojaPrasad]

Hello Experts,

We have upgraded the environment with September release and have re-installed Nprinting designer. But when we are trying to edit template of any of the old reports, we are getting below error while Nprinting Designer 2019 opens:

HTTP call error sending request

https://<>, method GET. Http status code InternalServerError (500)

I have checked the below link.

https://support.qlik.com/articles/000046868

The workaround did not work.

Also, checked 

https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-Feb-2018-Error-Message/td-p/12192

I am not sure which admin password is being refereed  in the resolution of the post.

Any help for this error is appreciated.

Thanks in advance,

Version: Nprinting 19.29.3.0

[PoojaPrasad]

Hello @Frank_S ,

First of all, thank you so much for supporting us solve this issue. Really appreciate your quick response. 🙂

As per your suggestion and provided guidelines, we upgraded to Sep 2019 release. Now, I am able to open Nprinting designer while editing reports. 

But, now I see another issue in On Demand Reporting  Button which connects to Nprinting server from Qlik app and generated the reports. When I am trying to generate the new report, it says "Request Failed". I wanted to check if you have tested generating report using  "on demand reporting" extension provided in Qlik dashboard bundle?

Thank you again @or your support.

Best Regards,

[Frank_S]

Hi @PoojaPrasad 

Glad I could help!

But if you have a separate issue, please start a new community discussion and insert as much information about the issue in the new discussion...otherwise your new issue may confuse the original problem.

Kind regards...