Nprinting License Error

[pooja_prabhu_n]

Hello All,

I had installed Nprinting V16 on my Virtual Machine, Due to some reason my VM got corrupted and i got new VM.

Now, i am facing issue in installing and Updating the Nprinting Licnese in my new VM.

I am getting invalid License key or Control Number Error.

I am using the same License key and Control Number which i was using in My old VM.

Please suggest me where can i find the Valid license key and Control Number.

Thanks,

Pooja

[Gysbert_Wassenaar]

Contact your Qlik Partner or Qlik itself if you're a direct customer to get the serial number and control number.

[pooja_prabhu_n]

Hi,

Thanks for your replay. I am not working directly with Qlik.

I tried contacting Software Management team and Admins in our organization. Till now they are not able to help me with this issue. Hence, i posted the issue here.

Any idea why i am getting the invalid license key or control number error, when i am using the valid license key.

I was able to connected with same license key in my old machine.

Thanks,

Pooja

[Ruggero_Piccoli]

Hi,

As customer you have access to the official support. You must contact them so they will reactivate your license and after you will be able to activate it in a new computer.

Best Regards,

Ruggero

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[pooja_prabhu_n]

Hi,

Thanks for your replay.

I did not purchase the license on my own, So i don't have any information about this license. I have contacted some team in my organization they are taking care of it.

I will mark the correct answer once the issue is resolved.

Thanks,

Pooja

[Chanty4u]

Yeah. company will buy  license from Qlik partners near by you .   so you can contact them  (or your team)

they will help you out.