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d_ankusha
Creator II
Creator II

Nprinting : Successful connection Objects missing

Hi All ,

I am having this issue as shown in Image that I am not able to see any object below connection. Can anyone suggest a solution for this?

The connection is properly generated.

Nprinting error.PNG

1 Solution

Accepted Solutions
Ruggero_Piccoli
Support
Support

Activate Office than try again.



Best Regards,
Ruggero
---------------------------------------------
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View solution in original post

10 Replies
Ruggero_Piccoli
Support
Support

Hi,

Please use a thread subject that is a synthesis of your question to help people to understand what you need to know. A subject like "NPrinting" is completely unuseful.

Also add the version of Qlik NPrinting you are using.

Be sure that the Qlik NPrinting Designer installed on your computer has the same version of the Qlik NPrinting Server and that you filled all the requirements listed in the page https://help.qlik.com/en-US/nprinting/June2018/Content/DeployingQVNprinting/System-requirements_desi....

Be sure that the ports listed in the page https://help.qlik.com/en-US/nprinting/June2018/Content/DeployingQVNprinting/Ports.htm are opened. 

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Chanty4u
MVP
MVP

arvind1494
Specialist
Specialist

Reload meta data and then check it again.

d_ankusha
Creator II
Creator II
Author

Hi Ruggero,


Nprinting Designer version is 18.0.1.0

Nprinting Server version is 18.0.4.0

Could that be the reason ?

Regards,

Ankusha

d_ankusha
Creator II
Creator II
Author

The metadata reload is successful

Ruggero_Piccoli
Support
Support

Hi,

I suggest to update everything always at latest version June 2018 (18.19.6) to benefit of all solved bugs.

Check also that the ports are opened. It seems that the Designer is not able to communicate with the server.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
d_ankusha
Creator II
Creator II
Author

Hi,

Before opening the Nprinting Designer , I am getting this pop up box.

Nprinting error3.PNG

Could that be an issue?

d_ankusha
Creator II
Creator II
Author

This is not helping

Chanty4u
MVP
MVP

you have office installed on machine ?