Nprinting Throws error:Not enough storage available to complete this operation.
Hi All,
I'm facing an issue while generating Report from Nprinting 16.4 , The reports gets generated and gets distributed as well. But somehow when the Nprinting is closing the NSQ file it throws the "Not enough storage available to complete this operation".
The only solution is to Restart the Nprinting service.Please see the below error message .
i don't think this issue is related to storage. is it a permission issues/ Schedules.xml/ memory leakage issue.?Any help?
Service 07/08/2018 02:52:44 Message Terminate Job: Import & Print from QV
Service 07/08/2018 02:52:44 Message Terminate Schedule: PrintSchedule
Service 07/08/2018 02:52:44 Message Service: event terminated
Service 07/08/2018 02:52:44 Message Closing connections
Service 07/08/2018 02:52:52 Message Connections closed
Service 07/08/2018 02:52:52 Message ===================
Service 07/08/2018 02:52:52 Message Reloading QlikView NPrinting files
Service 07/08/2018 02:52:52 Message Scheduler stopped
Service 07/08/2018 02:52:52 Message QlikView NPrinting file closed: \\gbclw0120a\San1_E_Live\16_CABR\QVP\NPNSQ\ClientReport_2Batch.nsq
Service 07/08/2018 02:52:52 Message 1 schedules removed
Service 07/08/2018 02:52:52 Message QlikView NPrinting file closed: \\gbclw0120a\San1_E_Live\16_CABR\QVP\NPNSQ\ClientReport_2Batch.nsq
Service 07/08/2018 02:52:56 Error Error while executing the service. Retrying to execute. (Error: Not enough storage is available to complete this operation)
Service 07/08/2018 02:53:06 Message Stopping scheduler
Service 07/08/2018 02:53:07 Information Service - QlikView NPrinting Designer
Service 07/08/2018 02:53:07 Information QlikView NPrinting version: 16.4.0.0
Service 07/08/2018 02:53:07 Information Log File: \\gbclw0120a\San1_E_Live\05_NPrinting\Log\20180807_NPrintingSvc.log
Service 07/08/2018 02:53:07 Message Loading schedules
We need to exclude that it is a solved bug and the only way is to update to latest version available. Then we can proceed with a deeper investigation. Note also that bugs will be solved always starting from latest version and never propagated on older releases.
If the same .nsq project worked in the past I suggest you to investigate if something changed. Also the second message seems related to a lack of storage space.
In the Options -> Report settings you can see all the folder settings. Check to have space in related storages.
Best Regards,
Ruggero
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An .nsq file is an xml file. If you copy and paste it you will get an exact clone. So if the clone is not working well or there are issues on the clone (maybe something was modified) or the cause is not related with the file.
In Qlik NPrinting if you need to run the same task at different time of the day you simply need to use the scheduling features to create the two runs. It is not necessary to clone the .nsq file.
Remember that if it is a bug we don't do bugs investigations on old version of the product. So update to latest 16.8 and try again. If the problem persists open a support ticket because via community message we cannot go deeper in the issue investigation. If you don't want to update please note that updating will be the first thing support team will ask you.
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Simple restart of the Nprinting service has done the job. Restart was completed before the 2 job starts.
when we looked at the Server/Governance dashboard we came to know that some how Nprinting (16.4) was constantly using 1 GB RAM , even when the jobs was completed.
When the 2 job runs, it cross the 2 GB RAM and hence, the Out of memory/Storage error.
Note: Nprinting 16.4 is 32 bit application and can use 2GB RAM.
