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Hi All,
Nprinting report was working fine but suddenly I am getting this error message.
*Version: 16.4
Any guidance will be of great help.
Thanks,
Gargi
Please see the resolution to this issue introduce by the latest Microsoft Windows Update rollup package.
https://support.qlik.com/articles/000068974
or
Hi,
Please open a support ticket. This cannot be investigated in the community.
Best Regards,
Ruggero
Hi You mentioned NP 16. 4 but you also show an 'Edit Template' snapshot which indicates you are using NP 17 or later versions.
NP 16 designer cannot be used to edit NP 17+ reports. Furthermore, NP 16 should not be installed on an NP 17+ server.
For more information see https://support.qlik.com/articles/000029513 Migrating from NPrinting 16 to NPrinting 17+
Hi,
Could you try by removing latest Windows updates? The ones installed between March 15th and today.
We would to understand if there is a problem with them.
Best Regards,
Ruggero
That's correct my mistake. The version we are using is : 18.39.6.0
Thanks,
Gargi
Hi,
Yes, this is the reason why I asked to open support tickets about this topic.
What version of Windows are you using?
Best Regards,
Ruggero
Hi,
I'm sure that the support guys are investigating the issue.
Best Regards,
Ruggero