Nprinting: triggers are not sending email

[#1]

Hi,

Triggers set to run daily in Nprinting is not working. When I run manually it works fine.

I have checked logs and don't see errors related to the task name.

Could please someone advise what should I be checking to get this trigger working.

regards,

PS

[Chanty4u]

the same email you are sending manually?

if no,  there is issue with the adding the user to the np,

are try to restart the scheduler services.

or   create a destination folder and schdule and see

[silvacarlos]

Your problem is:

The trigger runs but not sending email?

The trigger just don't start and not sending email?

[Ruggero_Piccoli]

Hi,

Please:

- tell us the version of Qlik NPrinting you are using

- share the full logs (they don't contain any data) so we can check them

- check the SMTP server configuration in Qlik NPrinting

- check the SMTP server logs

- check the SMTP server anti-spam configuration. It is common that the SMTP server doesn't let you to send more then a fixed amount of emails in a fixed time range or that the SMTP server lets send email only at some specific users etc.

Best Regards,

Ruggero

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[#5]

Hi all,

Sorry for the late reply.

Issue was fixed by adding the email id to domino server.

Regards,

PS

[Chanty4u]

cool please close the thread by correct and helpful answers