Nprinting

[MaheshNayakar]

Hi,
 
We have migrated from QlikVew Nprinting 16 to Qlik Nprinting November 2020 SR1 version, While running Nprinting job we are getting below error, not able to understood the error Could you help me on this.
 
Info
Starting content resolution for report 2e8d7253-5926-4cbc-8771-8e650c1df7a7
November 1, 2021 1:38:07 PM
Info
Finished content resolution for report 2e8d7253-5926-4cbc-8771-8e650c1df7a7
November 1, 2021 1:38:07 PM
Info
Starting content production
November 1, 2021 1:38:07 PM
Warn
WARN: error during report generation: Something report production failed
November 1, 2021 1:38:07 PM
Info
Finished content production
November 1, 2021 1:38:07 PM
Warn
Failed generation of report 2e8d7253-5926-4cbc-8771-8e650c1df7a7 for user 181231db-a540-442c-a4cb-8651cb1debe2. ERROR: Something report production failed

[Frank_S]

@MaheshNayakar

There are several reasons that this could be happening.

Primarily that you may have unsupported items in your QVW's associated with your QVW. (It is also possible that you have macro's in your QVWs).

Please check the following article to check for unsupported items and feel free to use the workaround mentioned at the end of the article. This too can cause the issue that you reported.

• Unsupported QlikView Document item... - Qlik Community - 1714896

It is also possible that you are sharing the NP service account between multiple environments and this is NOT supported. For more information to improve the health of your new deployment, please check this article:

• Dedicated NPrinting Server & Engine Service Accoun... - Qlik Community - 1716056

Please also review the Migration playbook mentioned below as well

Kind regards...

Related information:

• NPrinting 16 to NPrinting 19+ Migration Playbook - Qlik Community - 1780278

[MaheshNayakar]

Hello Frank_S,

I went through the Application filters and conditions but unable to find the exact issue where the report is getting failing.

[Ruggero_Piccoli]

Hi,

You posted the Task Executions page messages. Please check also the logs https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/AdministeringQVNprinting/Logging.htm to see if there are more specific messages.

If you open the report template in the Designer, are you able to run a preview without errors? If you added many reports in the publish task are you able to run correct previews of all of them?

Best Regards,

Ruggero

[Frank_S · Accepted solution]

Hi @MaheshNayakar

You've noted that you've checked filters and conditions but you also need to verify the other items I mentioned.

In addtion to the points made by Ruggero and if you are not the NPrinting Server administrator or the person who configured NPrinting then you will need to speak with them to check regarding the NP service account.to ensure it meets the necessary requirement.

Regarding the source document you are connecting NP to  (QVW or QVF), you should verify that it contains no unsupported items as mentioned

• Unsupported QlikView Document item... - Qlik Community - 1714896

If you are using Qlik Sense, check the following list of unsupported items

• https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/GettingStarted/HowCreateConnections/...

Kind regards...

[asr587]

Hello @MaheshNayakar 

Do you have any solution for the above problem ?

Please let me know it's urgent for me as I'm facing the same issue in production nprinting reports.

Thanks in advance.

[Ruggero_Piccoli]

Hi,

Please avoid commenting so old posts. Open a new conversation with all the details of your issue instead. 

Best Regards,

Ruggero