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arvind1494
Specialist
Specialist

Qlik NPrinting not able to send report on email ?

Hi community please help me to resolve following problem.

I have one task in NPrinting in which I am attaching excel report to this excel report generating pivot table based on the qlik data from qlikview application.

when I preview the data in template it works fine.

also when I run the task report is visible in newsstand but not sending it on the e-mail.

log files saying report sent to email.

If you faced this kind of problem in NPrinting then please suggest me the solution .   

 

2 Replies
Frank_S
Support
Support

Please review the following article to help you to troubleshoot and resolve the issue.

It is likely that since your email is sent according to the logs that there is a problem on the email server.

How to Resolve Email Not Sent in NPrinting 17/18

https://qliksupport.force.com/articles/000028776

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!
Ruggero_Piccoli
Support
Support

Hi,

 

Qlik NPrinting is sending correctly the email. The issue is in your SMTP server. Check the SMTP logs for more detail and this help site page https://help.qlik.com/en-US/nprinting/November2018/Content/NPrinting/AdministeringQVNprinting/Set-up...

 This issue was also discussed in previous community conversations.

 

 

Best Regards,
Ruggero
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When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.