Solved: Re: QlikNprinting ActiveX Component error - Qlik Community

priya2 · ‎2021-08-31

Hi,

We have issue with QlikNprinting Designer.

When we open editor, getting the ActiveX component embedded error & issue is only occurring for excel.

Server OS : windows 2016

Excel Version : Excel 2010.

Error : Qlik Nprinting designer cant find a supported reporting template editor for the file.

The associated COM server does not support ActiveX Document embedding.

Please help us to resolve this issue., Already tried the below link suggested but still issue occurs.

https://community.qlik.com/t5/Knowledge/NPrinting-Designer-has-ActiveX-COM-error/ta-p/1800671

Ruggero_Piccoli · ‎2021-08-31

Hi,

This error appears when there are issues with the local installation of Microsoft Office. Be sure you installed a supported version of Office locally. If you have it try to uninstall and install it again. Sometimes this solved in the past because the reinstallation rewrote the Windows configuration registries.

Best Regards,

Ruggero

Best Regards,
Ruggero
---------------------------------------------
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View solution in original post

Ruggero_Piccoli · ‎2021-08-31

Hi,

You can refer to https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/DeployingQVNprinting/System-re... to read the supported versions of Microsoft Office and Windows.

Best Regards,

Ruggero

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

AshutoshBhumkar · ‎2021-08-31

Hi,

Changing compatibility settings should resolve the issue. Try restarting the services after settings.

Raise a support ticket with Qlik if that doesn't work.

Ruggero_Piccoli · ‎2021-08-31

Hi,

This error appears when there are issues with the local installation of Microsoft Office. Be sure you installed a supported version of Office locally. If you have it try to uninstall and install it again. Sometimes this solved in the past because the reinstallation rewrote the Windows configuration registries.

Best Regards,

Ruggero

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

priya2 · ‎2021-08-31

Hi Ruggero,

Thank You. Will try the reinstallation.

Need one confirmation, will the excel 2010 supported on windows 2016 OS.

Please confirm if any compatibility issue because of the OS..

Ruggero_Piccoli · ‎2021-08-31

Hi,

You can refer to https://help.qlik.com/en-US/nprinting/September2020/Content/NPrinting/DeployingQVNprinting/System-re... to read the supported versions of Microsoft Office and Windows.

Best Regards,

Ruggero

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

priya2 · ‎2021-08-31

Hi Ruggero,

As per the system requirements only we have enabled.

OS is windows server 2016 64 bit

MS Excel is 2010 64 bit.

Other HTML template in designer, we are able to work.

Ruggero_Piccoli · ‎2021-08-31

Hi,

HTML and PixelPerfect templates do not requires Microsoft Office to be edited.

Best Regards,

Ruggero

Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

ALEX1977ALEX · ‎2021-09-16

Hello priya2

Do you resolve this issue?

Because i have the same in my customer

-already Updating Np server/Designer

-Install resintall Office 2016

-compatabilites run as adminitrator

QlikNprinting ActiveX Component error

Qlik NPrinting September 2020

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