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mikeslade
Contributor III
Contributor III

Rest Connector 404 error

Hi All

I'm following the attached instructions to create a trigger from sense to fire off Nprining App. 

Following the instructions I've been able to create the GET rest connection, but when using the same credentials for POST I get a 404 error as per below.

Does anyone have an idea how to resolve?

Thanks!

 

clipboard_image_0.png

2 Replies
Frank_S
Support
Support

Hi @mikeslade 

With full access to your rest connection configuration, it is difficult to determine which items in you rest connection configuration that may need to be updated.

Also a 404 error connection failed could also mean that there is simply something blocking between your Sense server and the NPrinting server that you are attempting to connect to or even the account you are using in your rest connector is not valid or is not an administrative role on the NP server.

Make sure firewalls are not blocking the connection attempt, that the NP server and QS server are in the same domain and the user account in the connection is NP admin role member within the NP web console. (use the NP service account user id and credentials as your login credentials. 

Rest connection Test fails usually if there is a syntax error in your rest connection, bad password or other invalid login information, mis-typed rest connector information such as an invalid url or an incorrectly configured NPrinting server possibly.

Also I suggest that you ensure that you are using April 2019 or later version of Qlik Sense which resolves a problem with the rest connector that resolve other issues unrelated to this post connection test failure. 

Check the following Community Document for more information. 

https://community.qlik.com/t5/Qlik-NPrinting-Documents/NPrinting-API-Setup-Requirements/ta-p/1511296

Please remember hit the 'Like' button and make helpful answers as 'Solution Accepted'... Cheers!
Ruggero_Piccoli
Support
Support

Hi,

Please include the URL (also without the domain) in the screenshot so we can check if it is correct. 

Best Regards,

Ruggero



Best Regards,
Ruggero
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