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sharanqlik
Contributor III
Contributor III

Update Username of NP user via Import task

Hi,

We are trying to update user names of NP users keeping email ids same. The log says 

"Importing USER with name 'ABCD' : skipped. The email 'ABCD@hello.com' is already in use."

we were under the  impression that Import task matches email id and updates any user's attributes based on that. But looks like we can not change user names.

Can anyone help or confirm on this.

Qlik NPrinting 

Labels (2)
9 Replies
Ruggero_Piccoli
Support
Support

Hi,

You have to enable the checkbox "Remove users not present in newest import sources". This will delete the old user and create a new one with the new name and the same other configurations. Refer to  https://help.qlik.com/en-US/nprinting/February2024/Content/NPrinting/DeployingQVNprinting/Import-Use... 

Best Regards,

Ruggero

 



Best Regards,
Ruggero
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sharanqlik
Contributor III
Contributor III
Author

The help page says-

  • Only users added in a previous run of the same import will be removed.

  • Other users, like those added manually, will not be removed.

I am not using the same import task, do you say it will still work ?

Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

no, it will not. needs to be the same import task

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Ruggero_Piccoli
Support
Support

Hi,

A importing task can delete only the users created by the same importing task:

- you have to delete users created manually, via APIs or imported by another task manually or via APIs (https://help.qlik.com/en-US/nprinting/May2023/APIs/NP+API/index.html?page=69#Users) and them re-create those users using the final import task 

- if you delete the import task that created some users no other import tasks will be able to delete them

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
mattias
Partner - Contributor II
Partner - Contributor II

But would I need to readd all the roles, filters etc if the user are created again?

Ruggero_Piccoli
Support
Support

Hi,

Are you importing from Excel file? In that case you already have the filters, roles, etc listed in the source file. 

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Mattiasn
Partner - Contributor
Partner - Contributor

No, all the users are in the AD so we are using LDAP to import them.

Ruggero_Piccoli
Support
Support

Hi,

The email is the ID of the user in Qlik NPrinting. Did you checked the option "Update User if Modified" in the Import Task?

Best Regards,

Ruggero



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
mattias
Partner - Contributor II
Partner - Contributor II

Yes that boxes is checked.

In the log I get Warn - Importing USER with name 'test.test - full name' skipped. The email 'test.test@test.com' is already in use.

The email is the same but we only wants to update the Full name. Lets say someone changed their names for some reason.