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X QLIKVIEW SERVER VERSION IS COMPATIBLE WITH INSTALLED QLIKVIEW DESKTOP
We are trying connect to qlikview cluster from nprinting.
But error appear:
Versions of server and desktop are the same.
We are tried all steps two times from this article:
https://support.qlik.com/articles/000058169
Also tried open report from desktop client, runned by domain user which used in nprinting engine service, and that ok.
QMC use our cert. Maybe it is affected?
If we choose local connection type that work fine.
If we choose server connection type than we got an error
We double checked that nprinting engine service user is in that groups on each node, like in manual.
domain\nprinting user(who run service nprinting engine)
part of a QlikView Administrators security group on ALL NODES of the cluster.
part of a Administrators security group on ALL NODES of the cluster.
part of a QlikView Management API security group on the server where QMS runs.
Qlik NPrinting February 2021
Version: 21.0.0.0
QlikView April 2020 SR4
Version: 12.50.20400.0
Accepted Solutions
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After switching to ntlm instead of certs authentication between nodes all work how it should.
![Ruggero_Piccoli Ruggero_Piccoli](https://community.qlik.com/legacyfs/online/avatars/a173908_ruggero.png)
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Hi,
Run verification errors are explained in https://help.qlik.com/en-US/nprinting/November2020/Content/NPrinting/Troubleshooting/Verify-connecti...
To connect to a QlikView document refer to https://help.qlik.com/en-US/nprinting/November2020/Content/NPrinting/GettingStarted/HowCreateConnect...
The second error means that the user who is running the Qlik NPrinting Engine Windows service is not in the Administrators group of the QlikView server.
Best Regards,
Ruggero
Best Regards,
Ruggero
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Thanks for answer!
The second error means that the user who is running the Qlik NPrinting Engine Windows service is not in the Administrators group of the QlikView server.
Our current settings:
First node
Second node
Nprinting
What did I miss?
![Ruggero_Piccoli Ruggero_Piccoli](https://community.qlik.com/legacyfs/online/avatars/a173908_ruggero.png)
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Hi,
Try to login in one of the computers where you are running the Qlik NPrinting Engine service, run QlikView Desktop with the same Windows Domain user that is running the Engine service and open the QVW from the cluster in QlikView Desktop. Does this work?
Best Regards,
Ruggero
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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@Ruggero_Piccoli wrote:Try to login in one of the computers where you are running the Qlik NPrinting Engine service, run QlikView Desktop with the same Windows Domain user that is running the Engine service and open the QVW from the cluster in QlikView Desktop. Does this work?
Yes, we tried and it work well. I wrote about it in initial post.
![Ruggero_Piccoli Ruggero_Piccoli](https://community.qlik.com/legacyfs/online/avatars/a173908_ruggero.png)
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Hi,
If you save the connection does the cache is generated?
If no did you checked the logs to see if there are some error messages that could help?
Best Regards,
Ruggero
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
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In the case of server connection cache generated. But when we try to use cluster connection error appeared.
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After switching to ntlm instead of certs authentication between nodes all work how it should.
![](/skins/images/770646D65E4374C9829064958380CFF2/responsive_peak/images/icon_anonymous_message.png)