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I am using v17.
I need to enter the email address for the sender as HealthMAX@HealthPRO-Rehab.com. Just like this. I am being told that if it is not formatted like this then the email server will not send the emails.
However, when I insert this into the field and click on save it all get reverted to lower case.
Is there a way to make it stay the way that I enter it?
As per my knowledge it will not create any problem ...did you tried sending the email ??
Hi Mark,
Although the domain part is case insensitive, the local mailbox part (that comes before the @) is case sensitive. Also, according to the reference linked to in the installation guide, the e-mail should allow any string matching the Regular Expression /^[a-zA-Z0-9.!#$%&’*+/=?^_`{|}~-]+@[a-zA-Z0-9-]+(?:\.[a-zA-Z0-9-]+)*$/ which allows for both upper & lower case on both sides of the @ and is therefore case sensitive. I therefore believe that changing the case while saving the e-mail address is a bug. I will test and if I find the same behavior I will open a case with R&D.
Best - Daniel.
The log says that the email was sent. But I never receive it. So I really am not sure where the breakdown is.