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lqthinguyen
Creator
Creator

Create a ticket for Qlik Replicate

Good evening,

What is the best link to use to create a ticket for Qlik Replicate? - Production is down because Qlik Replicate tasks with a week worth of latency.

I need help to create the ticket; since this is my first time.  

Our customers are the Navy military and I am working closely with few of the Qlik employees such as Mr. Yousuf Begg.

 

Thank you

 

 

Theresa

Labels (1)
4 Replies
praveenad123
Employee
Employee

Hello Theresa,

 

You can create case using this below link with your login credentials.

 

https://community.qlik.com/t5/Qlik-Replicate/How-do-create-a-new-case/td-p/2085914.

Regards

Praveen Kumar

lqthinguyen
Creator
Creator
Author

Good evening,

It must be user error such as I am absent-minded because there is no information where to create a ticket.  I did follow the instructions to create an account though

 

Please enlighten me

 

Thank you

 

 

Theresa

 

praveenad123
Employee
Employee

Hello Theresa,

 

Please follow the below link to create support case.

https://community.qlik.com/t5/Get-Started/Video-Opening-a-Qlik-Support-Case-from-the-Qlik-Community/...

Please refer below link on how to register.

 

How to Register a Qlik Account - Qlik Community - 1710664

 

Regards

Praveen Kumar

sureshkumar
Support
Support

Hello @lqthinguyen 

I have created a case on behalf of you and even we had a call to understand the issue.

Kindly contact Qlik through Chat, we will route to Customer Support team who will help you on Qlik Portal issue.

 

Regards,

Suresh