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rshekharubp23
Contributor
Contributor

Getting 56 hrs Latency for source oracle Tsys prime on EC2 Server

Hi @john_wang and experts

Its urgent
currently getting huge latency for only Oracle Tsys prime EC2 Server  about 57 hrs

Can someone also share Best practices and solutions for large latency.

 

 

 

3 Replies
rshekharubp23
Contributor
Contributor
Author

only for this source

we are getting huge latency

SachinB
Support
Support

Hello @rshekharubp23 ,

Thank you for reaching out to Qlik community!

Latency issues usually have many factors to consider, and it's better handled through Support case where the team can request logs and check the environment and suggest the right solution. 



Below are the community links which will help you to trouble shoot the latency related issues.


https://community.qlik.com/t5/Knowledge/Latency-Performance-Troubleshooting-and-Tuning-for-Replicate...

https://community.qlik.com/t5/Knowledge/Troubleshooting-Qlik-Replicate-Latency-and-Performance-Issue...

https://community.qlik.com/t5/Archived-Technical-Documents/Oracle-Optimizing-read-speeds-using-Oracl...

 

 

Regards,

Sachin B

 

 

 

Heinvandenheuvel
Specialist III
Specialist III

>> Its urgent

Than you should not (only) rely on a 'best effort' Forum question but reach out to a (Qlik) Support or Consulting organization.  Of course you can also try a forum, you never know - but you'd better add some concrete information because us strangers know nothing about your specific issues (Qlik might - from pre-sales talks.)

>> currently getting huge latency for only Oracle Tsys prime EC2 Server  about 57 hrs

Did it ever work properly? What changed?

>> only for this source

Well, are the other sources Oracle? Are they roughly the same databases? are they in the cloud as well or local?  Do they have similar tables counts, change rates, Change volumes?  Container databases (a single Redo being shared for all guest containers (PDB's))

>> Can someone also share Best practices and solutions for large latency.

Source or target latency? I know you strongly suggest this is related to a particular source 

Anyway - start with getting some reptask logs with PERFORMANCE LOGGING LEVEL set to TRACE. This will give some details for latency every 30 seconds. And for Oracle sources it will give REDO (ARCH) log read performance indicators. Now for an Oracle Source the default Replicate behaviour is to read the entire Redo (Arch ) log an select relevant changes from there. How much redo is being generate (GB/Hour)? How fast is the EC2 connection (MB/sec? Latency?) . 

For slower networks and when selecting a relatively small ( < 20%)  part of the change log on might want to consider using the deprecated Logminer which will only transfer changes of actual interest, and not just everything.

Good luck!

Hein