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Hi,
When I use the preview function in Excel with the add-in, the generated file is exactly the expected result.
So, I'm trying to generate this file via Report Tasks. I apply the same filters. The file received by email includes values in the dimensions (but not the expected result) and only 0 in the measures.
Every file I generate via Report Tasks (no matter what filters are applied) returns 0.
I tried also to remove the section access : same result.
If someone has an idea/a solution?
I already tried "limited load" with no filter. And it's not working.
So, I decided to rebuild a template. Now, it works whereas it is exactly the same. I suspect an issue in the template but it is impossible to know where.
Sorry for all this time spent trying to resolve the problem.
Thank you
Does the report execute correctly through a report task when there are NO filters applied?
The application is too big to execute the report without filter. I have the error "Send failed: Could not generate".
Are you applying the filter at the user level, task level or both? Try task level only for now. Is the filter a 'values' filter, 'evaluate' filter, or 'search' filter? Please share a screenshot of the filter definition, your recipients tab, and the tabs in the report task. Maybe we can see something askew.
I apply the filter at the task level only. All filters are a "values" filter.
Filter def:
Recipients tab:
Report tasks:
It looks like you've created a single 'filter group' with 10 separate filters inside. Do you have any idea if the filter works when it only includes a subset of the filters? I was thinking just one bad filter could cause the problem you are encountering and because you have to define them in the filter definition vs. just select them (when you do a preview with the plugin) there must be a nuance in one or more of the filter definitions.
My suggestion would be to simply remove 1 filter at a time until you get a working result. This approach will allow you to hone in on the bad filter(s). Since your app is large and you mentioned the report doesn't work when its unfiltered, I'm not sure if you will be able to perform this approach as even a semi-filtered test may yield the same problem. If the size of the app is a problem to do this sort of testing, consider duplicating the app and doing a 'limited load' via the DEBUG editor so that the app contains less data and you can more easily test out all the filter combinations without worrying about the app being too large for the report to work in an unfiltered or semi-filtered way.
Hi @pauline_rqn
I dont think this is the issue but I think it is worth mentioning: do yo uhave any "always one selected value" fields which may be hidden? Those are often used for navigation or UI toggles etc and with tabular reporting all those fields must have filter applied as well
Thank you for your help. I had 3 fields with this option and I removed them because I didn't receive email. By removing them, I receive the report but empty!
I already removed 1 by 1 filter to test, and the result is the same. But I will try with a "limited load" as you suggest. I'll let you know if it works.
Hi @pauline_rqn
This is quite strange behaviour you are describing. Lets just break it down to the required level.
cheers
Lech