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unable to access QMC after Upgrade

After upgrading to QlikSense Nov 2017 or later and you get following error message

Capture3.JPG

"This page can't be displayed

Turn on TLS 1.0, TLS 1.1 and TLS 1.2 in Advanced settings...…"

Check repository (system) logs and you may find the following error " Failed to remove soft deleted record"

Use the following troubleshooting and this should resolve your issue (it did in my case:)).

https://help.qlik.com/en-US/sense/June2018/Subsystems/PlanningQlikSenseDeployments/Content/Deploymen...

1 Solution

Accepted Solutions
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Partner
Partner

Re: unable to access QMC after Upgrade

Hi Gysbert,

Yep All the services were running but still got the above error and after looking into repository logs and researching the error gave me this solution which has worked so I decided to share this.

2 Replies
MVP & Luminary
MVP & Luminary

Re: unable to access QMC after Upgrade

Make sure all the services are running.


talk is cheap, supply exceeds demand
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Partner
Partner

Re: unable to access QMC after Upgrade

Hi Gysbert,

Yep All the services were running but still got the above error and after looking into repository logs and researching the error gave me this solution which has worked so I decided to share this.