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master_student
Creator III
Creator III

Access Denied! The server(QVS) has no USER CAL for your account

Hello,

Could you help me please, one of my users is getting this error:

error.png

How to fix that?

Thanks

1 Solution

Accepted Solutions
master_student
Creator III
Creator III
Author

I tried the solution below and it works :

Hi

You have run out of available user CALs.

Go to QMC > System > Licenses

Click on the QV Server. On the General tab (on the right) you will see how many CALs have been assigned, and how many you have in you license.

Go to the Assigned CALs tab. Now go through the list and see which user's haven't logged in for a long time (you must decide how long). Now you can delete those assigned CAL's. Remember to click apply after each delete.

There should be some space now for new users.

If no CALs can be deleted, you will have to purchase more licenes.

View solution in original post

5 Replies
oknotsen
Master III
Master III

To fix that, go into the Qlik Management Console and assign a Named or Document CAL to that person.

Near where you assign Named CALs you can see the CALs available / not assigned.

May you live in interesting times!
master_student
Creator III
Creator III
Author

I tried the solution below and it works :

Hi

You have run out of available user CALs.

Go to QMC > System > Licenses

Click on the QV Server. On the General tab (on the right) you will see how many CALs have been assigned, and how many you have in you license.

Go to the Assigned CALs tab. Now go through the list and see which user's haven't logged in for a long time (you must decide how long). Now you can delete those assigned CAL's. Remember to click apply after each delete.

There should be some space now for new users.

If no CALs can be deleted, you will have to purchase more licenes.

qlikviewnovice
Specialist II
Specialist II

oknotsen
Master III
Master III

So your problem is solved I guess. If so, please flag the Correct Answer and possible Helpful answers.

If not, please make clear what part of this topic you still would like help with .

May you live in interesting times!
JAphreesia
Contributor
Contributor

Fixed our issue!

Thank you 🙂