Assigned CALs are removed automattically

[gainkarthi]

Assigned CALs are removed automattically and Set to Zero.

Any idea ?.

[Qlik__Vinodh]

may i know the problem, when its happen ?.

[gainkarthi]

When I restart my QVS services, this is happenning. All assigned CALs are removed.

[Bill_Britt · Accepted solution]

Hi,

I would open a case with Support and have them take a look at this. It appears QVS is recreating the PGO files when it starts up. If this is after a server restart, you can try setting the QVS service to manual and give everything time to start on the server and then start QVS. This will tell you if QVS is coming online before everything is ready.

Bill

[gainkarthi]

Bill,

Thanks for the reply.

But the PGO file is having all the information (Old CALs are listed there).

I referred CALData.pgo

[#6]

Hi Subramaniam

if we cut the QVW file from root folder will it effect anthing to Ticket,Borrowed,Server,caldata PGO's please help as i don't have any idea.

Amelia

[#7]

This is very interesting, because I had the same problem yesterday when a licence passed it's expiry date. When the new LEF file was entered, all the CAL allocations had gone.

I was about to post to ask if there was any way to export the CAL allocations so if this happens again I wouldn't have to reenter them all. Does anyone know if this is possible ?

Thanks,

John

[#8]

Hi everybody, we have the same problem!

Does anyone have a solution?

[gainkarthi]

Please check if there are any connection failures between services or servers in the cluster.

[#10]

After opning the case . it seems that QVS is regentrating the PGO when it starts up.if you are facing this issue after a server restart then try setting the QVS services to manual and give time to start on server and after that start QVS . For more Visit http://intellipaat.com/blog/whats-new-in-qlikview-11/