Can we use our old QlikView License on a new QlikView Server

[Kenjoswe]

Hi,

We are trying to install QlikView on a new server. We are getting indication the the old server will shut down as a result of the installation. Please advice! 

Kent Johnson, Postnord

[Chip_Matejowsky · Accepted solution]

Hello @Kenjoswe,
I assume you're wanting to keep your existing QlikView Server up and running while you configure your new QlikView Server environment.  If this is the case, you'll need to request a temporary license from your Qlik account team as applying the same license to more than one QlikView Server installations will cause the original QlikView Server license to become inoperable.  Your Qlik account team is the only team within Qlik who can provide you a temporary license.  If you need assistance in getting in contact with your Qlik account team, reach out to Qlik Customer Support, and they can help you get in contact.  

Best Regards

[Kenjoswe]

We already have temporary licenses but we are want to make sure that we are not affecting the old server.

 you’re having problem with your mailbox:”The recipient's mailbox is full and can't accept messages”

[Chip_Matejowsky]

If each QlikView Server has it's own independent license, then you should be okay regarding licensing.  Qlik article QlikView: Migrating to a different machine  is a great resource as well.

Best Regards

[Kenjoswe]

Hi,
We have a temporary server license but not a publisher-licens which means that we can’t run both of the environments in parallell during the migration.
We need to get in contact with license support.
Can you help us with that?

Kent Johnson
Postnord

[Albert_Candelario · Accepted solution]

Hello @Kenjoswe ,

As @Chip_Matejowsky  has mentioned the best approach would be getting in touch with your Account team, if you need help with that just use our Chat on Support | Qlik Community (Help icon on the bottom right) and our Customer Support team will help you to get in tough with your representative.

Cheers!