DSC service is down

[vishal_be05]

Hi team,

I am facing the above mentioned issue i.e. DSC service down issue, due to this issue I am unable to run qmc jobs kindly please go through attached screenshot for the same. It is showing that failed to contact the service.

Kindly please help to resolve the error

[NadiaB · Accepted solution]

Hi @vishal_be05 

By any chance do you see any error?? If you try to start the service from Windows Services app do you get an error? Have you noticed anything specific on the logs ? 

The following article describe where the logs can be found, if you don't see any error an option would be to increase the logging level. 

https://community.qlik.com/t5/Official-Support-Articles/How-To-Collect-QlikView-Server-Log-Files/ta-...

Hope it helps!

[Kirill_Golovanov · Accepted solution]

Hello, I would recommend to check also the following article for the issue:

https://community.qlik.com/t5/Official-Support-Articles/Troubleshooting-Disconnected-Services-in-the...

[Chip_Matejowsky · Accepted solution]

Hi @vishal_be05,

Have you had a look at the QlikView Management Service logs for any warnings/errors pertaining to the DSC? Suggest that you open the QlikView Management Console (QMC) and navigate to System > Setup > Management Service > General tab and set the debug level to Debug Level > click Apply button. Then restart the DSC service and check the QMS log (default location is %ProgramData%\QlikTech\ManagementService\Log). 

If you are able, post the QMS log in this forum.

Best Regards