Document Cals assigned getting deleted from qlikview server

[aj0031724]

Team,

One of the client is facing an issue where in 2 weeks ago they have manually assigned  some Document CALS .

But these are getting deleted automatically and they again have to reassigned.

Can this assigned  Document CAL  really are getting deleted? Is it possible?

Can you please suggest/advice on this what amay be the cause and what can be done to get all the reassignment again?

Thanks in advance.

[#2]

To solve this you have to stop de QlikView server services and modify the setting.ini file.

I had the same problem and i solved with instrucction typed previously.

[Bill_Britt]

Hi,

There is nothing you can change in the Settings.ini file that will recover the document licenses.

Bill

[tyagishaila]

Hi,

We are facing same issue in QV 12.0.20100.0

please suggest/advice what should I do?

Is this any bug or some other reason behind automatic deletion of  assigned Cal?

Thanks in advance.