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MK97
Partner - Contributor
Partner - Contributor

Error: The SMTP server requires a secure connection or the client was not authenticated

Hello,

 

I'm trying to send test email from QMC and I get the following error:

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first. u25sm16635343wmm.5 - gsmtp

 

I am using:

smtp.gmail.com

Port: 587

Domain\MyID

Network password

MK97_0-1632126971017.png

 

1 Solution

Accepted Solutions
Andre_Sostizzo
Digital Support
Digital Support

@MK97, it looks like the following may be needed:

Configuring Publisher to be able to make SSL connection to an SMTP email service

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up! 🙂

View solution in original post

2 Replies
Lucas_Gatling
Support
Support

@MK97  Take a look at this link: https://stackoverflow.com/questions/17462628/the-server-response-was-5-7-0-must-issue-a-starttls-com...

 

If the issue is solved please mark the answer with Accept as Solution.
Andre_Sostizzo
Digital Support
Digital Support

@MK97, it looks like the following may be needed:

Configuring Publisher to be able to make SSL connection to an SMTP email service

Help users find answers! Don't forget to mark a solution that worked for you! If already marked, give it a thumbs up! 🙂