Named CAL licence problem

[#1]

Hi,

I have set-up the named CAL's as below in my QV server. But when the user access any QVW using access point it is using a session cal instead of named cal.

QEMC -> System -> licenses -> QlikView Server -> client aceess licenses (CALs)

General: uncheck allow dynamic CAL assignment
Assigned CALs: entered the network id of the user

What is that I am doing wrong here, that the system is using a session instead of named cal for this user?

Regards,
Murali

[danielrozental]

http://www.google.com.ar/search?sourceid=chrome&ie=UTF-8&q=internet+explorer+network+proxy+settings

[#3]

My network administrator confirmed that for all users the proxy settings are same. As user B is able to successfully get a document CAL, I don't think there is any problem with proxy here.

Is there anything else that I need to try?

[danielrozental]

I'm not talking about any proxy settings, I'm talking about local settings for proxy use in each pc.

You should talk to support.

[#5 · Accepted solution]

This is now resolved.

The issue is.. while allocating the named cals, I didn't mention the user name prefixed with domain name. When I have given domainname\username it did work for me.