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venkatkp
Contributor
Contributor

QMC reload slows network access and file explorer (12.60)

i am setting up a new Qlikview server (Primary and secondary) with version 12.60 in Azure and NAS share is on prem. earlier i reported in another ticket about Message: NO SERVER error, but i actually see the problem to be much larger. while reload of a particular qvw starts, i see a consistent pattern of file explorer to the remote file share (NETAPP) is very slow to access (Working on it.... ) and few seconds to a minute. this in turn slows down the 6 minute job run to almost more than a hour.

This slow access to file share is also leading to Access point throwing MEssage : No Server, which is primarily due to the slow access to the file share. 

Can any one throw some light on what;s possibly causing this reload to freeze the file explorer to the remote folder. 

the funny part is i am setting up this new qlik server in an active-active server but active-passive application configuration. the same qvw takes 6-8 minutes to process from secondary qlik server but the primary is playing up. we explored all the options around networks DFS paths etc but we and even changed the DFS server same as secondary box where the reload is quicker.  i personally feel some thing with qlikview reload process at os level is holding locks etc and the access is very slow.

 

 

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1 Solution

Accepted Solutions
Chip_Matejowsky
Support
Support

Hi @venkatkp,

QlikView does not support NAS as a file share as the response times are not typically fast enough.  Have a look at the Qlik Support articles 

Also, refer to following the entries in the QlikView online Help

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

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1 Reply
Chip_Matejowsky
Support
Support

Hi @venkatkp,

QlikView does not support NAS as a file share as the response times are not typically fast enough.  Have a look at the Qlik Support articles 

Also, refer to following the entries in the QlikView online Help

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!