QMC task status doesn't update (QlikView May 2023 SR1)

[maxgro]

Hello all

When I run the task, the task running icon does not appear and refreshing the page does not update the correct task status (the task remains in the waiting state).
The distribution service logs correctly report that the task started but I can only see the status in the QMC after the restart of the QMS service.

QlikView May 2023 SR1, SLK license, with publisher

[Ray_Strother · Accepted solution]

Hello,
Go the following location and adjust the following file: C:\Program Files\QlikView\Management Service\QVManagementService.exe.config

1. Make a copy
2. Adjust the following entries:
a. <add key="QMSChunkSize" value="100" />  to <add key="QMSChunkSize" value="75" />
b. <add key="MaxReceivedMessageSize" value="262144" />  to  <add key="MaxReceivedMessageSize" value="26214400" />
3. Save file and start services

[Chip_Matejowsky · Accepted solution]

Hi @maxgro,

This issue typically occurs when communication between the QlikView Management Service (QMS) and the QlikView Distribution Service (QDS) is interrupted. In addition to the suggestion @Ray_Strother provided, suggest you review the QlikView technical whitepaper Scaling the QlikView Publisher, which details steps you can take to improve performance of the QDS, such as configuring/moving the notification directory and editing the config.exe files.

Best Regards

[maxgro]

Thanks to both of you for the support and the whitepaper.

After applying the suggestion @Ray_Strother provided it seems solved.

The whitepaper was useful in solvng a second problem, the DeskTop Heap Size, since we have 12 reload engines.

I have a third problem, the Qlik logs report ("Information LoadMeasurer: The system is currently overloaded.") high CPU usage (tasks are postponed) but according to Windows the usage is low (< 20%). But for this I will open a new discussion.

Tanks for the support

Best Regards