QV services are down

[Anonymous]

hello,

I have installed Test Qlikview server. After applying server and publisher test licenses only QMS and QVS services are running fine. All services are running in services.msc tab but showing down in QMC status tab.

Please find attached screenshots for reference. Please suggest. Thnx in advance!!!!

QV server version- 12.0 SR2

[tresesco]

Try going through the troubleshooting steps explained in this video: Video - Understanding QlikView Server Services

[Anonymous]

Hi Harshal ,

find the attachment, hope it will help to resolve the issue.

R/Murali

[Anonymous]

hello murli,

tried restarting services as per document. Restarted server also. but facing same issue.

[Peter_Cammaert]

This is probably due to a permissions problem.

Make QlikAdmin a member of the Local Administrators group on your QlikView Server machine.

If you want to know what exactly is causing all services to run while some are unable to talk to each other, check for example the QMS log file. The QMS service should be able to talk to every other QlikView service in order for the QMC to work as expected.

[Anonymous]

Qlikadmin is already member of both Administrator and Qlikview Administrator group.

Can you suggest how to check communication between services is happening or  not??

[Peter_Cammaert]

We already know that communication between some of the services isn't happening. That's why you get the "Disconnected" status.

Check the QMS log for further details. That log can be found in:

C:\ProgramData\QlikTech\ManagementService\Log\

Take the file with the date from the last service restart. It sohould contain complaints from the QMS about not being able to contact the DSC, the QDS or the QVWS.

[awhitfield]

Hi Harshal,

are you sure that you selected 'Use Qlikview Administrators Group' when you performed the installation?

Andy

[Anonymous · Accepted solution]

yes andy. i'm sure.

One more thing i found out that when i use"localhost" in url of all services in place of Machine name/Server IP ,services starts to run properly.

Any suggestions on this??

[Peter_Cammaert]

Did you find the log files?