Qlikview - openning images not displaying in release 12.50 SR4 with AJAX

[Marta_Serra]

Hi!

We have setted an oppenning image at the Qlikview document.

When we open the document via Desktop the image appears.

When we open the document via Acces_Point (AJAX client), the image is not displayed.

This happened after the las release migration to 12.50.

We are looking foward to hearing from you.

Marta Serra

[Chip_Matejowsky · Accepted solution]

Hi @Marta_Serra,

First, support for QlikView Server v12.50 reached end of life six months ago. The current supported versions of QVS are 12.60 & 12.70.

Is the image in the QVW stored locally on the server running QVS? If not, then this is the most likely reason. Is the image a file (.png, etc.) or a displayed from a hyperlink?

Best Regards

[Bill_Britt · Accepted solution]

Hi,

12.50 has reached EOL, but I know in an older version there was an issue with this.

First try to reload/distribution of the QVW. If that does fix it, on the server open the QVW with Qlik Desktop and add the image again.  then reload/distribution and see if it is there.