Reload of QlikView Document is frozen

[#1]

I've got a QlikView Document and it works quite well. It'll be reloaded by server every night. That works except on Thursday. There's a piece of code in script that is only fired on Thursday. I suppose it's because of an EXECUTE statement in that part of the script.

I don't get any error message or anything else. But when I look into the QEMC the task on this document is still running. Normal reload time would be something around 15 minutes. It's starts at 2 am. I guess if I wouldn't stop the reload task it would run forever.

Any idea?

[pover]

In the Edit Script window, have you given the script permission to run EXECUTE commends in the Settings tab in the lower part of the screen?

Karl

[#3]

Yes, I set that check mark. And I run that script one time manually to set "Give Access".

[pover]

When it is still running and doesn't respond, is it taking up any CPU?

Karl

[#5]

No, as far as I see CPU time and usage are not changing. It seems to be constant.

[pover]

What command are you running in the execute statement?  Does the user that runs the QlikView services and therefore the reloads have administrator access?

Karl

[#7]

EXECUTE should run an external application that converts a text document (created by STORE in QV) to an Excel Sheet. This is done by command prompt and works without any problem when I reload manually.

Yes, the given user is an admin account.

[jerrysvensson]

Are you running this on Windows 2008 server?

If so then  :

http://community.qlik.com/thread/37204

[#9]

Yes, it's a Win 2008 R2 Server. I'll check that.