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Reload of QlikView Document is frozen

I've got a QlikView Document and it works quite well. It'll be reloaded by server every night. That works except on Thursday. There's a piece of code in script that is only fired on Thursday. I suppose it's because of an EXECUTE statement in that part of the script.

I don't get any error message or anything else. But when I look into the QEMC the task on this document is still running. Normal reload time would be something around 15 minutes. It's starts at 2 am. I guess if I wouldn't stop the reload task it would run forever.

Any idea?

8 Replies
pover
Luminary Alumni
Luminary Alumni

In the Edit Script window, have you given the script permission to run EXECUTE commends in the Settings tab in the lower part of the screen?

Karl

Not applicable
Author

Yes, I set that check mark. And I run that script one time manually to set "Give Access".

pover
Luminary Alumni
Luminary Alumni

When it is still running and doesn't respond, is it taking up any CPU?

Karl

Not applicable
Author

No, as far as I see CPU time and usage are not changing. It seems to be constant.

pover
Luminary Alumni
Luminary Alumni

What command are you running in the execute statement?  Does the user that runs the QlikView services and therefore the reloads have administrator access?

Karl

Not applicable
Author

EXECUTE should run an external application that converts a text document (created by STORE in QV) to an Excel Sheet. This is done by command prompt and works without any problem when I reload manually.

Yes, the given user is an admin account.

jerrysvensson
Partner - Specialist II
Partner - Specialist II

Are you running this on Windows 2008 server?

If so then  :

http://community.qlik.com/thread/37204

Not applicable
Author

Yes, it's a Win 2008 R2 Server. I'll check that.