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Not applicable

Document CAL licenses

Hi

I am having issues with releasing document cals and assigning a cal to a new document. Client Access Licenses (CALs) shows that all 10 Documents CALa has been assined but there is no user assiged to this CALs (see 2 screenshots below)

How do I clear all document CALs?

Please assist !

25 Replies
ashfaq_haseeb
Champion III
Champion III

OK,

If you don't mind can you go to

QMC --> System  --> Licence --> QlikView Server --> QlikView Server License -->

you will find LEF here.

Can you tell me if you have something like  TIMELIMIT. Which we crossed already in any case?

Regards

ASHFAQ

Not applicable
Author

Hi Ashfaq

There is no TIMELIMIT but I can fing "Limitations". Please see the screenshot below:

ashfaq_haseeb
Champion III
Champion III

Hi,

From the same screen go to QlikView Server License tab, You will find LEF there.

Now tell me what you see in LEF is there any TIMELIMIT option.

Regards

ASHFAQ

Not applicable
Author

Hi

there is no timelimit in this tap. Please ssee the screenshot below:

ashfaq_haseeb
Champion III
Champion III

Yes I see there is no limit.

Last thing I could see that it that works in any other VM installed separately disconnected from this network.

If that work I would recreate entire machine.

Secondly you cannot even approach Qlik as your Maintenance is due from 1 feb 2012.

Lastly I can have a look if you want.


MySkypeID: ashfaqhaseeb


Regards

ASHFAQ

Giuseppe_Novello

Mahlatse,

I jsut recommend to you, to open a Qlik support ticket for further troubleshooting.

Good luck!

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik