How to select IE Plugin automatically?

[hansdevr]

Hi everyone,

Couldn't find a definitve answer on this, so here goes:

When users choose a dashboard to open, they must click "view details" under the thumbnail and pick Internet Explorer Plugin to see all of the features the developers have built into it. Is there a way to override this, so that this plugin is activated automatically, without intervention? IE 11 is the standard browser in our company, by the way...

[awhitfield]

Hi Hans,

make the IE plug-in the only option that's available:

QMC > Documents > Availability > uncheck 'full browser and small device'

HTH

Andy

[hansdevr]

Hi Andy, thanks for your quick reply!!

I did exactly as you said. Two things have changed: when clicking the thumbnail, I immediately see this:

Which of course is much better already! Is there no way to go around that popup, which only shows one choice? Seems a bit nonsensic...

[awhitfield · Accepted solution]

OK, presuming you have the plugin installed:

check the preferred client is set to IE plug in for the user - favourites and profile

click remove last document state

click on internet explorer plugin

close again

going forward you should just be able to click on the thumbnail

Andy

[hansdevr]

.....

check the preferred client is set to IE plug in for the user - favourites and profile

click remove last document state

click on internet explorer plugin

close again

.....

Where do I do this? In the QMC there is no 'favourites and profile' section..

[awhitfield]

Hi Hans,

Favorite & Profiles in in the access point top right corner next to the user name

[hansdevr]

Great! Thanks very much, Andy!! That did the trick!

[awhitfield]

No worries, enjoy!

Andy