License Lease

[#1]

We have two servers:

• test server
• production server

The problem is, when a colleague opens a QlikView Desktop installed in test server, she can only work with personal edition ie she cannot retrieve a license from production server.
What is even more stranger is that I can retrieve the license from the production server when I open QliKView Desktop on test server.
Can anybody please provide some reasonable explanation for this behaviour and suggest the plan how can I resolve this issue?

Thanks!

D.

[Anonymous]

Dragan

One AD User with a Named CAL can only be licenced on 2 machines at a time.

You only have 2 servers so you should be ok, but is your colleague also using Qlikview on another machine like a laptop or PC ?

In QMC you can check ::

• System
• Licences
• QlikView Server
• Client Access Licences (CALs)
• History

Best Regards,     Bill

[#3]

Hi Dragan,

To lease the license, He/She should need to have named user assigned the QMC(Qlikview Managment Console) then only they can lease. First assign a Named CAL to her and then ask her to Lease.

[#4]

Hi Dragan

Have you try this

qvp://userid@prodserverIP

[#5]

The colleague usually develops with NamedCAL locally on her laptop, but when the application sometimes requires large resources, she swithces to Test Server. Therefore, from that point it should be ok, since she is developing exactly on two different physical machines.

I did check all the items you listed in QMC. Locally is can develop application (a license is assigned to her user). However when she wants to develop on test server, and when she opens QV DEVELOPER tool, a message about personal edition usage is displayed. Furthermore, she cannot retrieve her current license from production server so that she can continue developing on test server.

Do you maybe have some explanation or suggestion?

Many thanks!

D.

[Anonymous]

Dragan

Can you share a screenshot of the QMC CAL History screen ?

Best Regards,     Bill

[#7]

Hi Santhosh,

she can retrieve a license from her laptop and develop locally. However, the problem arises when she wants to develop on test server (applications that require large resources). When she opens QV developer on test server, she gets the message that she is working with personal edition. Retrieving the same license is not functioning. Also she cannot log in with her user on test server - even then she gets the message about personal edition usage.
Do you maybe have some other idea?

Thanks
D.

[#8]

Hi Nirmal,

we tried it. She still gets the message about personal editio usage.
Any other idea maybe?

Thanks!

D.

[#9]

Ok. In test server also ask her to lease the license from Production server one more time and then try.

[#10]

The "QMC CAL History" screen has only one entry, and that entry is from 2014 year. I am also surprised, why other entries are not available. This entry is from a user that does not belog to a colleague. I can send it, but would that help?
It really is a strange case, since before she was able to develop locally as well as on test server...