Lost Connection To Server

[deepakk]

Hi All,

Please find the file attached snapshots of error.

The problem is I upgraded 9.0 and I want to use Ajax pages.

So when user is accessing the file some times its opening but some time its giving an error as

"Lost Connection To Server Reconnecting …"

And tries to connect after that it gives an error as "Access Denied! The server no user cals for your account. Please contact your administrator "

But in Realty The User Cals Are Available.

Please let me know how I can resolve it.

Regards

Deepak

[#2]

Same error here with Qlikview 9 sr 2 and ajax pages.. any suggestions?

[peter_turner]

Hello,

I'm using QV9 SR1 and AJAX pages and have seen the same error messages.

First thing is to check your licence cals (from the management studio, Licences, Client Access Licences).

The 'Lost connection to server' usually happens when 2 or more users/connections are using the same named cal licence. The first user gets kicked off by the second user.

This message can also happen when the server doesn't respond to an action with 60 seconds (i'm looking how to change this limit now). you get the message and the page restarts from the first menu.
Hope that helps!

Peter.

[#4]

Thanks for you reply. In my case it's already solved with the install of the new build of sr2.