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ithhq088
Contributor
Contributor

No document CALs tab in Qlikview Management Console

Hi All,

When im in the qlikview management console screen some of my documents dont have the document Cal tab

open up Console

click on documents

select the folder where the document is

select the required QVW.

Some of them display all 5 tabs

server | Authorization|Document Information | Reload | Document Cals

while other documents don't. Obviously without this tab I can't assign CALs to it. So from a user perspective they can open the document from access screen but when they try and click on it , it errors out saying no user cals for your account.

I have extra Cals left that I can add to this document. But I am confused why this tab disappears.. any helpers out there.

Many thanks

8 Replies
krishnacbe
Partner - Specialist III
Partner - Specialist III

Hi,

Only 2 situations

1. No Document CALs available

2. If it is available all of them consumed.

Try to reduce some of the assigned Document CALs for other documents and check for this document.

ithhq088
Contributor
Contributor
Author

I did free some CAL's from other documents. It says 8 is not allocated. See screen print below.

QMC - CALs number.jpg

krishnacbe
Partner - Specialist III
Partner - Specialist III

After freed some CALs also you are unable to see the Document CAL tab for the Document?

ithhq088
Contributor
Contributor
Author

No. I still cannot see the Document CAL tab for that qvw.

krishnacbe
Partner - Specialist III
Partner - Specialist III

Can you check in License Tab, how many Document CALs are unassigned?

ithhq088
Contributor
Contributor
Author

Here is the server license screen. Says 0 available. But not all of them used/assigned.

CAL available.jpg

ithhq088
Contributor
Contributor
Author

By the way, how to delete CALs under some deleted documents? I think the unassigned the CALs are still assigned to those deleted documents.

krishnacbe
Partner - Specialist III
Partner - Specialist III

I hope it is difficult to do this. Refer to the discussion.