Problem with leasing a license - Page 3 - Qlik Community

Report Inappropriate Content · ‎2014-04-07

Hello everybody

I'm working on a new computer with new qlikview license.

I put the new license in the QVC and everything is good.

Somehow I'm not able to lease my license on the qlikview and it stays on personal edition.

I did the "open in server" and I have access to the document on the server but the "personal edition stays". when I open a new qlikview doc. it is a personal edition one -so i can't work like this.

I also checked the QVC and the "Allow license lease" is checked.

Anyone has an idea what went wrong?

Thank's

martinpohl · ‎2014-04-07

is the date in the lef actual, a date in the future? or are you using an old one?

Report Inappropriate Content · ‎2014-04-07

no..

Bill_Britt · ‎2014-04-07

Hi Hagit,

It appears your issue is beyond the help here. I would contact support and have them look at your issue.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

Report Inappropriate Content · ‎2014-04-08

That is exactly what i'm gonna do.. Thank u all for trying to help

Report Inappropriate Content · ‎2014-08-27

I Hagit did you ever get it fixed??

Report Inappropriate Content · ‎2014-11-12

Yes Kevin.

We bought 2 license that one of them is regular, and the other was for a test environment.

Apparently, the license for the test env. isn't able to lease a license.

The solution was to lease the license on both computer (Production and test) from the regular license.