Qlik Web Connector Issue

[Rehan]

I just installed Web Connectors 2.44.5.21946 (June 2018).   Its working fine and accessible from outside the server to. But right now I am accessing it using http:. The problem with that is I am not able to use the "Manage Users'" tab cuz that tab is only available on local host or SSL(https). Please see the attached screen shot. I created the SSL certificate as per Qlik instructions and it did say that the cert is added successfully. But when I change the Require SSL to "true" in the deploy.config file. Qlik Web Connector service does not start.  What am I missing here .

[Miguel_Angel_Baeyens · Accepted solution]

There are no errors in that log that I can see.

Please elaborate much more on what you do and what you see, else we are working blind. Among others:

1. Is the service running? If not, which error displays? Does it crash? Does it say "Running" but not responding from the browser? Does it start then stop?
2. Does the Windows Event Viewer show any error or warning at the time of the service starting?
3. Is it something you see on the browser?
4. Is the certificate in the right certificate store?
5. Does the netsh command show that the port binding worked and the certificate is on port 5555?
6. What else is installed in that computer?
7. Is the account running the Qlik Web Connectors a local admin?

For readability, it would be useful if you attach a proper txt file with the logs instead of copy pasting them directly.