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Not applicable
‎2014-04-15 10:30 AM

Can`t open dashboards with Plugin, it shows empty screen

QV version 11, PlugIn version 10, IE 9. When I open dashboard with a full browser version it opens fine, but when i click to open with PlugIn I see thw empty screen with no errors. What could be the reason of that problem?

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13 Replies
alexandros17
Partner - Champion III
Partner - Champion III
‎2014-04-15 10:34 AM

Try to install plugin again ...

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Not applicable
‎2014-04-15 10:41 AM
Author

In response to alexandros17

It doesn`t help(

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Bill_Britt
Former Employee
Former Employee
‎2014-04-15 10:47 AM

Can you provide a screen shot of what you are getting? Port 4747 has to be open between the client and the QlikView server.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
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Not applicable
‎2014-04-22 10:11 AM
Author

In response to Bill_Britt

QV1.png

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Bill_Britt
Former Employee
Former Employee
‎2014-04-22 10:15 AM

In response to

Hi,

I think you need to click yes to allow the plugin to run

Bill


Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
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Not applicable
‎2014-04-22 10:35 AM
Author

In response to Bill_Britt

this is suggestion to use IE as default browser

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Bill_Britt
Former Employee
Former Employee
‎2014-04-22 10:57 AM

In response to

Hi,

Are you still using version 10 Plugin? Why?

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
1,109 Views
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Not applicable
‎2014-04-23 02:11 AM
Author

In response to Bill_Britt

Bill, I`ve already installed version 11 but still see white screen

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Bill_Britt
Former Employee
Former Employee
‎2014-04-23 04:47 AM

In response to

HI Ekaterina,

I would contact support and have them look at your issue.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
1,109 Views